FAQs

Curious about how we work?
Or the science behind why plants make us feel better?

Explore some of the questions we’re most often asked, plus a few “did you knows” that might just change how you see the spaces around you.

Did you know?
Did you know living walls can absorb sound and reduce office noise levels?
FAQ
Can you match plants to our brand colours?

Absolutely, we design schemes that complement your space and identity.

FAQ
What happens if a plant dies?

We replace it free of charge as part of our service.

FAQ
Can you work in any type of building?

Yes, from modern offices to heritage sites, we adapt to the environment.

Did you know?
Did you know plants can lower ambient temperature by shading and natural evaporation?
Did you know?
Did you know people are more likely to stay in a job when the workplace has greenery?
Did you know?
Did you know colour from planting boosts creativity and mood?
FAQ
Do you do artificial plants?

We do, but we always recommend living plants where possible for the health benefits.

Did you know?
Did you know plants can reduce office dust by around 20%?
Did you know?
Did you know every scheme we design is unique to that client’s space?
Did you know?
Did you know clients often comment first on the plants when they enter a workplace?
Did you know?
Did you know plants add natural humidity to the air, making it more comfortable to breathe?
FAQ
What’s the difference between biophilia and sustainability?

Biophilia is about people’s wellbeing; sustainability is about resource use, but they complement each other.

Did you know?
Did you know visitors form a positive first impression faster in offices with planting?
FAQ
Do green offices really affect staff retention?

Yes, scientific studies show staff are happier and more likely to stay when surrounded by nature.

FAQ
Is Biophilic design just about adding plants?

No it’s about light, air, materials, and connecting people to nature in every sense.

FAQ
What is biophilia?

The innate human connection to nature and why plants make us feel good.

Did you know?
Did you know offices with plants report up to 15% higher productivity?
Did you know?
Did you know even a single desk plant can make people feel calmer and happier?
FAQ
Are artificial plants just as good as real?

Artificial plants add colour, but real ones add life bringing proven health, wellbeing and environmental benefits.

FAQ
What is the WELL Standard?

A global certification that measures how healthy and sustainable a building is.

FAQ
Is Biophilic design just a passing trend?

No, it’s rooted in science and backed by decades of research into human health.

FAQ
Why do some plants get replaced?

Plants grow, change and sometimes fade, just like in nature. When that happens, we replace them to keep your scheme thriving. Swapped-out plants are recycled and donated to local charities free of charge.

FAQ
Do office plants really improve air quality?

Yes, they absorb CO₂ and toxins, releasing fresh oxygen.

FAQ
Do you provide living walls?

Yes, from small features to full walls, all fully maintained.

FAQ
Are living walls hard to maintain?

Not with professional care. Our team keeps them thriving with regular visits.

FAQ
Is there a minimum contract length?

We offer flexible agreements, tailored to your needs.

Did you know?
Did you know greenery can lower heart rates and blood pressure during stressful days?
Did you know?
Did you know Biophilic design can reduce sickness absence in workplaces?
Did you know?
Did you know a splash of colour from flowering plants helps boost creativity?
Did you know?
Did you know biophilia is proven to improve focus and productivity?
Did you know?
Did you know plants act as natural air filters, removing toxins as they grow?
Did you know?
Did you know employees in green offices report better job satisfaction?
Did you know?
Did you know planting can reduce glare and soften harsh light in offices?
FAQ
What’s the difference between a green wall and a moss wall?

Green walls are living, growing systems; moss walls are preserved and need no care.

FAQ
How often do office plants need care?

Plant care schedules vary depending on each site’s needs, but our technicians make regular visits to ensure your planting always looks its best.

FAQ
Do Exubia water the plants?

Yes, watering, feeding, trimming and replacing if needed.

Did you know?
Did you know our technicians care for thousands of plants every week across the UK?
Did you know?
Did you know plants in offices can cut stress by up to 30%?
FAQ
Do plants cost a lot to maintain?

Not with a managed service it’s a predictable, affordable monthly cost.